We want your Crest Mode experience to be seamless. Below you'll find all the information about our shipping policies, delivery times, and return procedures.
We offer worldwide shipping to bring Crest Mode luxury to your doorstep. All orders are processed within 1-3 business days.
Orders placed before 2 PM EST are processed the same day. Orders placed after 2 PM EST or on weekends are processed the next business day.
Delivery times vary depending on your location.
We offer a 30-day return policy for all full-price items. Items must be in their original condition with tags attached.
We're happy to exchange any item for a different size or color, subject to availability.
Refunds are processed within 7-10 business days after we receive and inspect your return. The refund will be issued to your original payment method.
Your order is received and confirmed immediately via email.
Within 1-2 business days, your order is prepared for shipping.
Your order is shipped and tracking information is provided.
Your package is on its way to your delivery address.
Your Crest Mode package arrives at your doorstep!
Once your order ships, you'll receive a tracking number via email.
Please contact our customer service team within 48 hours of receiving your package. We'll arrange for a replacement or return at no additional cost to you.
Yes, we ship to PO boxes via standard shipping. Express and overnight shipping options are not available for PO box addresses.
International customers are responsible for return shipping costs and any applicable customs duties. The 30-day return policy still applies from the date of delivery.
Address changes can only be made before your order ships. Please contact customer service immediately if you need to update your shipping address.
Our customer service team is here to assist you with any questions about shipping, returns, or your order status.
CONTACT CUSTOMER SERVICE