TERMS OF SERVICE

Please read these Terms of Service carefully before using our website. These terms govern your access to and use of Crest Mode's services, products, and website.

Last Updated: December 1, 2024

1. ACCEPTANCE OF TERMS

By accessing and using the Crest Mode website (www.crestmode.com), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this site.

Important Notice

These Terms constitute a legally binding agreement between you and Crest Mode. Continued use of our services indicates your acceptance of any revisions to these terms.

1.1 Modifications to Terms

Crest Mode reserves the right to modify these terms at any time. We will notify users of any material changes via email or website notice. Your continued use of the service after such modifications constitutes your acceptance of the modified terms.

1.2 Eligibility

You must be at least 18 years old to use our services. By using this website, you represent and warrant that you are of legal age to form a binding contract.

2. ACCOUNT TERMS

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information.

2.1 Account Creation

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately of any unauthorized use of your account
  • Ensure you log out of your account at the end of each session

2.2 Account Termination

We reserve the right to:

  • Refuse service to anyone for any reason at any time
  • Terminate accounts for conduct that violates these terms
  • Remove or edit content at our sole discretion

3. PRODUCTS AND SERVICES

All products and services available on Crest Mode are subject to the following terms:

3.1 Product Information

We make every effort to display our products as accurately as possible. However, we cannot guarantee that:

  • Your computer monitor's display of colors will be accurate
  • Product descriptions and images are entirely error-free
  • All sizes and colors will be available at all times

3.2 Pricing and Availability

All prices are in US Dollars (USD) unless otherwise stated. We reserve the right to:

  • Change prices for our products at any time
  • Discontinue any product at any time
  • Limit quantities of products we offer
  • Refuse any order you place with us

3.3 Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to cancel any order for any reason, including but not limited to:

  • Product unavailability
  • Errors in pricing information
  • Suspected fraudulent activity
  • Errors in your order

Size & Fit Disclaimer

Please refer to our size guide before purchasing. We recommend measuring yourself and comparing with our size chart, as sizes may vary by style and manufacturer.

4. PAYMENTS AND BILLING

We accept various payment methods as listed on our website. By providing payment information, you represent that you are authorized to use the payment method.

4.1 Payment Methods

We accept the following payment methods:

Payment Method Processing Time Security
Credit/Debit Cards Instant PCI-DSS Compliant
PayPal Instant Bank-level Security
Apple Pay/Google Pay Instant Tokenized Payment
Bank Transfer 2-3 Business Days Bank Secure

4.2 Billing Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.

4.3 Sales Tax

Sales tax will be added to the price of purchases as required by law. The actual tax amount will be calculated at checkout based on your shipping address.

4.4 Currency

All transactions are processed in US Dollars (USD). International customers may see converted amounts based on current exchange rates.

5. SHIPPING AND DELIVERY

We ship worldwide with various shipping options available at checkout.

5.1 Shipping Times

Standard shipping times vary by destination:

  • Domestic (US): 3-7 business days
  • International Standard: 7-14 business days
  • International Express: 3-5 business days

5.2 Shipping Costs

Shipping costs are calculated at checkout based on:

  • Package weight and dimensions
  • Shipping destination
  • Selected shipping method

5.3 Delivery Issues

If your package is lost, damaged, or incorrect:

  • Contact us within 14 days of delivery date
  • Provide order number and photographic evidence if applicable
  • We will work with the carrier to resolve the issue

Processing Time

Please allow 1-2 business days for order processing before shipping. During peak seasons, processing may take 3-5 business days.

6. RETURNS AND REFUNDS

Our return policy is designed to ensure customer satisfaction while protecting against abuse.

6.1 Return Eligibility

Items must be returned:

  • Within 30 days of delivery
  • In original condition (unworn, unwashed, with tags attached)
  • In original packaging
  • With proof of purchase

6.2 Non-Returnable Items

The following items cannot be returned:

  • Final sale items (clearly marked)
  • Personalized or customized items
  • Intimate apparel for hygiene reasons
  • Damaged items due to customer misuse

6.3 Refund Processing

Refunds are processed within 5-10 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.

6.4 Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.

7. INTELLECTUAL PROPERTY

All content on this website is the property of Crest Mode and is protected by copyright, trademark, and other intellectual property laws.

7.1 Copyright

The entire content of this website, including but not limited to:

  • Text, graphics, logos, button icons, images
  • Audio clips, digital downloads, data compilations
  • Software, is the property of Crest Mode or its content suppliers

7.2 Trademarks

"Crest Mode" and related logos are trademarks or registered trademarks of Crest Mode. You may not use these marks without our prior written permission.

7.3 License Grant

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this website.

8. USER CONDUCT

You agree not to use the website for any unlawful purpose or in any way that might harm, damage, or disparage Crest Mode.

8.1 Prohibited Activities

You may not:

  • Use the website for any illegal purpose
  • Attempt to gain unauthorized access to any part of the website
  • Interfere with the proper working of the website
  • Upload or transmit viruses or any other malicious code
  • Harass, abuse, insult, harm, defame, or discriminate

8.2 Reviews and Comments

When you submit content to our website, you grant us a non-exclusive, worldwide, perpetual license to use, modify, and display that content.

9. LIMITATION OF LIABILITY

Crest Mode shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

9.1 Maximum Liability

Our maximum liability to you for any claim arising out of or relating to these terms or the website shall not exceed the amount you paid to us in the last 12 months.

9.2 No Warranty

The service is provided "as is" and "as available" without any warranty of any kind, either express or implied.

10. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

10.1 Dispute Resolution

Any disputes arising out of these Terms will be resolved through binding arbitration in Los Angeles, California, rather than in court.

10.2 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between us individually.

11. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Contact Details

Crest Mode Customer Service

Email: legal@crestmode.com

Phone: +1 (323) 444-5555

Address: 123 Fashion Avenue, Los Angeles, CA 90001

Hours: Monday-Friday, 9:00 AM - 6:00 PM PST

ACCEPTANCE OF TERMS

By checking the box below, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.